Intermittent audio issues with incoming calls.

Incident Report for Citizens National Bank

Resolved

This incident has been resolved.

Posted May 21, 2020 - 07:18 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 21, 2020 - 07:16 EDT

Investigating

We are investing an audio issue with incoming phone calls. It is intermittent, so if you experience this issue, please hang up and call again.

Posted May 20, 2020 - 11:06 EDT

This incident affected: Telephone Systems (Call Center, Expressline Banking).